Privacy

This is the main privacy policy for Thwaites Communications

At the Thwaites Communications we collect different types of information about our users for four main reasons:

1) To provide a personalised experience unique to individual users

2) To help us monitor and improve our services

3) If we have permission from the user, to send them direct correspondence we think might be relevant to their interests.

How cookies are used by the Thwaites Communications

The Thwaites Communications uses small amounts of data stored on your computer called ‘cookies’ to collect information about how visitors use the website. You can control what cookies, if any, are stored on your computer. Find out more about cookies below.

Details of how to request personal information under the Data Protection Act (1998) can be found on our Terms & conditions page.

What is a cookie?

A cookie is a small amount of data sent to your computer or mobile phone from a website. It often includes a unique identifier and is stored on your device’s hard drive. The Thwaites Communications doesn’t use cookies to collect information that can be used to identify you.

Each website can send its own cookie to your browser if your browser’s preferences allow it. Your browser is the computer program you use to access the internet. By default, your browser will only allow a website to access the cookies it’s already sent to you, and not the cookies sent to you by any other website. This is to protect your privacy.

Types of cookies

There are effectively four different variants of cookies that websites create:

Session cookies – These types of cookies are only valid when the user browses a site and are expired when the user leaves a website. Session cookies are used to remember if a user has logged into a website for example.
Persistent cookies – Persistent cookies are not cleared when a user closes their browser. They are used to remember if the user has visited the site before, whether they ticked a ‘remember me’ type checkbox when logging into the site or where the user visited the website from. These types of cookies generally have a fixed time-frame before expiring, for example a year.
First party cookies – First party cookies are examples that are only used within one particular website. Data from the cookie isn’t accessible to other websites.
Third party cookies – These cookies do contain data that third party websites can access. Examples include social media sharing controls or analytics based websites.

Services that need cookies to work

Some services need to store a cookie on your computer for them to work. These cookies are removed when you finish using the service. If cookies are blocked then these services will not work.

Controlling what cookies are stored on your computer

You can set your devices to:

Accept all cookies
Tell you when a cookie is being received
Not receive cookies
Each browser is different, so check the ‘Help’ menu of your browser to learn how to change your cookie preferences.

Rejecting cookies

If you want to restrict or block the cookies set by the Thwaites Communications you can do this through your browser settings. The ‘Help’ menu in your browser should explain how you can do this, as well as how to delete cookies from your computer. For more information, see the ‘About cookies’ website.

How to control or delete cookies: http://www.aboutcookies.org/

Mobile phones – rejecting cookies
For information about how to reject cookies on your mobile phone’s browser, see your handset manual.

Third party cookies on our website

Google Analytics cookies
The Thwaites Communications uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of the site.

Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using the site, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

How to reject or delete this cookie: http://www.google.com/intl/en/privacypolicy.html