What we do

Thwaites Communications helps companies solving complex problems to assert themselves in the world. We build advocacy with audiences through effective content and campaigns that deliver tangible, measurable outcomes.

Our case studies show how we’ve helped companies just like yours to assert themselves in the world.

Communications strategy

We start by understanding you and your needs. We then use our networks and research skills to understand your market so we can recommend the most effective way to communicate with your customers and stakeholders.

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Campaign management

We have led a huge variety of campaigns for our many clients, and know that each one is is unique. Whether you’re trying to make an immediate impression in an unknown sector, testing a new digital tactic, or looking at a fundamental change in your communications delivery, we can help plan a successful campaign that will affect change.

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Brand, content and production

You know that to communicate your message effectively you need it to be written articulately and presented beautifully. We can help you hone your style to make every word work harder and your visuals stir your audience’s emotions, and advise you on the best platforms on which to use them.

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Internal communications

Delivery is not just about talking to audiences outside the organisation. A lot of what we do for clients involves building their internal capabilities, by helping to design and train their in-house team and introducing processes to maximise talent and resources.

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Media relations

Our founder and CEO, Emma, worked for 12 years as a journalist before she moved into strategic communications so we understand how to engage audiences effectively. Amplifying your story through the correct media is a cornerstone of what we do.

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Building advocacy

We help you to understand the stakeholders in and outside of your network that you should be engaging with and how to build advocacy among them to amplify the impact of your work.

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A complete communications solution

Other services we offer through our small army of big experts include website design and build, SEO strategy and implementation, data visualisation, photography, and event programming and logistical management.

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Research Excellence Framework (REF) 2021

We understand the challenges that Higher Education Institutions (HEIs) face. We support HEIs communications and research teams at any stage of their strategy and delivery, and we work collaboratively with them to deliver full projects. This includes REF 2021 communications and impact case studies.

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